General Questions
frequently asked question: a question in a list of questions and answers intended to help people understand a particular subject: If you have any problems, consult the FAQs on our website.
File Requirements
Artwork / Inlays / Poster
Format: .jpg / .png
Minimum Resolution: 3000 x 3000 pixels
Recommended Audio File Specifications
Format: .WAV or .MP3
Sample Rate: 44.1 kHz or higher
Bit Depth: 16-bit or higher
Channels: Stereo (2-channel)
Music Distribution Timeline
‣ Working Days: Monday to Friday
‣ Working Hours: 10:00 AM to 5:00 PM
‣ Song publishing timeline: 48 to 72 hours
‣ Important Notes:
Standard live time is 48–72 hours (if submitted during official working hours).
If submitted between Friday and Sunday, the song will be processed on Monday and will go live within 48–72 hours from Monday.
Sometimes songs go live earlier, but this does not guarantee faster delivery every time. Please consider 48–72 hours as standard time.
Copyright Claim Removal Process
- ‣ Working Days: Monday to Friday
‣ Working Hours: 10:00 AM to 5:00 PM
‣ Important Notes:
Copyright claim will be removed only from the main video (official song video). Claims from other self-owned secondary channels will not be removed.
If sent during official working hours (Mon–Fri), claim removal takes approximately 6–12 hours.
If request is sent on Saturday or Sunday, processing will begin Monday after 11:00 AM and may take 6–12 hours.
Faster removal sometimes happens, but this does not guarantee the same turnaround every time. Please consider 6–12 hours as standard time.
Copyright removal cannot be processed for videos that are Draft, Private, Scheduled, Premiered, or Deleted.
Please ensure the video is set to Public or Unlisted before sending the link.
Special Note
If any content or request is submitted between Monday to Saturday, 11:00 AM to 8:00 PM, it will be processed within 10 to 30 minutes from our side.
Any additional delay beyond that is from the platform’s side. From our end, your submission will be considered completed.
CRBT (Caller Tune) Platforms
JioTunes (Caller Tune will be activated after 10K+ streams)
Caller Tune becomes available within 45 to 84 days after the song goes live on platforms.
Free Deal Structure
70% Royalty Share – Artist / Label
30% Royalty Share – DigitalPox
Note: Royalty percentage may be revised by mutual agreement depending on the number of monthly releases.
Royalty Report
First Report: After 6 months
Thereafter: Every 3 months